Can't log in to your account?

There are several possible login problems.

1. If you are not sure about the correct username and password, the system can generate a new password for you:
Login > You forgot your password

2. Clear the cache. The cache is the working files of sites saved by the browser. Failures may occur, for example, when updating a browser with an old cache or if some devices cache data excessively. So, clear the cache:
Browser settings > History > Clear data > Clear the cache.

If your vakarta works as an app – you can go to your smartphone's App Settings, select vakarta and clear cached data.

3. If these options don't work, try logging in via a different browser. We recommend proven browsers such as Chrome or Safari, Mozilla, Edge, Opera. You can also try logging in from your computer.


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